Please arrive to your game anywhere from 5-15 minutes early (for example, if your game is scheduled at 3pm, all members should arrive promptly at 2:45-2:55pm). Each game lasts 60 minutes, but the entire experience is 80-90 minutes long. We need 10 minutes before each game to go over the instructions. We will call your team 5 minutes before your start time to ensure your players arrive on time. If you do not arrive 10 minutes after your start time, the game will start without you, and you will be REQUIRED to reschedule. Games cancelled or rescheduled within 24 hours of the original appointment time will be charged $25.00 during their next visit. We do this because of scheduling discrepancies. For example, if you cancel your game an hour before your appointment, it only gives the public an hour to book that recently opened slot. A short notice reschedule prevents other teams from reserving an open slot.